About Rana Ahson
I am a web accessibility specialist and ADA compliance consultant. I help US eCommerce businesses make their websites usable by everyone — and defensible when that usability is challenged.
I am COO and Partner at EcomBack, a court-approved accessibility provider. Over ten years I have worked on more than 8,000 websites across 20 countries, for over 1,000 businesses.
I am based in Dubai and work with clients across the United States, where our office is in Chatsworth, California.
Certifications and credentials
Accessibility is a field where anyone can claim expertise. These are the credentials that can be independently verified:
- W3C Accessibility Guidelines Working Group — I participate in the W3C group that authors WCAG itself, alongside Google, Apple, IBM, Deque and Level Access. Listed publicly.
- DHS Trusted Tester — the US Department of Homeland Security certification for Section 508 manual accessibility testing. This is a hands-on, examined credential, not a course certificate
- IAAP Organizational Member — International Association of Accessibility Professionals
- NVDA Expert Certified — by NV Access, publishers of the NVDA screen reader. Verify on the NV Access certification register.
- WCAG 2.2 AA Specialist and Section 508 Expert
- European Accessibility Act compliance consultant
The DHS Trusted Tester certification matters most in practice. It certifies manual testing methodology — the process of evaluating a site the way a person using assistive technology actually experiences it. Automated tools detect roughly 30% of WCAG failures. The rest require someone who knows what to look for.
How I work
I do not sell scan reports. A list of automated violations tells you almost nothing about whether a disabled person can complete a purchase on your site.
I test manually, with real assistive technology, following the user journeys that matter to your business — search, product selection, cart, checkout, account creation. Then I work with your engineering team to fix the underlying components rather than patching individual pages, so the same defect stops reappearing.
Where it helps, I bring in testers who use screen readers and keyboard navigation daily. They consistently find issues that no checklist captures.
On accessibility overlays
I do not recommend them. Overlay widgets have been named in US ADA litigation rather than preventing it, and many people who rely on assistive technology report that overlays actively interfere with the tools they already use. Accessibility is achieved by changing your code, not by adding a script on top of it.
Speaking and industry work
- Live speaker at the CxO Global Forum, presenting on ADA, WCAG 2.2 AA and the European Accessibility Act to C-level audiences
- Presenter for the LAEDC and EcomBack webinar, “Navigating Website Accessibility Compliance: Protect Your Business”
- Active member of the international accessibility practitioner community through IAAP
Why this work matters
Roughly one in four US adults lives with a disability. When a checkout flow cannot be completed with a keyboard, or a product image carries no alternative text, those customers are excluded — usually without anyone at the business realising it.
The legal exposure is real and growing, and it is a reasonable thing for a business to be concerned about. But the stronger argument is simpler: an accessible site is a better site. The same fixes that satisfy WCAG — clear focus states, properly labelled forms, sufficient contrast, logical structure — improve usability for everyone.
Work with me
If you want to know where your site actually stands, start with an audit. You will get findings mapped to specific WCAG success criteria, prioritised by user impact and risk, with the code changes required.
See accessibility services or book a consultation.
EcomBack
9160 Deering Ave
Chatsworth, CA 91311
United States
+1 (747) 212-0483